Terms & conditions

The following are the terms and conditions for the Forty Hall Estate website

Terms & conditions

Tickets are sold by Enfield Presents, a department of the London Borough of Enfield. 

By purchasing a ticket by telephone, over the counter, online or via an agency, you are agreeing to our terms and conditions of sale. 

Tickets may be purchased online at www.fortyhallestate.co.uk, by telephone on 020 8363 8196 or 020 8807 6680 or in person over the counter. Please check your ticket details carefully as mistakes cannot be rectified after the booking has been confirmed. 

Privacy Statement

Forty Hall promise to protect and respect any personal data you share with us, or that we get from other organisations. Please see our privacy statement to see how we work with the information we hold about you. You can view that here

Box office opening times

Monday-Sunday, 11am-5pm. We are closed on Bank Holidays. 

Booking by telephone / in person

For your safety and security you will be asked to provide your name, address, postcode, email address and a telephone number. 


We accept card payments over the phone or in person. Visa, Delta, MasterCard Maestro, Electron and solo. We do not accept American Express. 


Tickets may be reserved in advance and can be held without payment for up to 5 days by which time payment must be made to confirm the booking or tickets will be released.


Parents are advised to check age guidelines in advance as not all events and activities are suitable for children. Age guidance will be published online wherever possible.

Offers and discounts

From time to time we may make special offers. We are unable to refund the difference for those who have booked prior to these offers being released.

Ticket refunds

Tickets will not be refunded or exchanged unless a performance is cancelled.

Reselling tickets

We cannot resell your ticket for you. Re-selling your ticket for profit or commercial gain makes it void. Only tickets purchased from our Box Office or our appointed agents are valid for admission.

Other venues

We are sometimes contracted to sell tickets for other organisations hiring our spaces or for events at other venues. We may contact you about these events, but we will not give your personal information to any third parties. As a department of the London Borough of Enfield we may occasionally contact you about Council related news or events.